Shipping & Returns
Last updated [month] [year]
Processing time
Orders are made and packed with care in small batches. Please allow [1–3] business days for your order to be processed before it ships. During busy seasons or sales, processing may take a little longer — we'll always do our best to get your mayhem to you quickly.
Shipping rates & delivery
We ship from the United States via [carrier, e.g. USPS/UPS]. Shipping is free on orders over $50; a flat rate applies to smaller orders, calculated at checkout.
Once shipped, most domestic orders arrive within [3–7] business days. You'll get a shipping confirmation email with tracking as soon as your order is on its way.
[International shipping: add availability, rates, and customs/duties notes here, or remove this line if you don't ship internationally yet.]
Returns & exchanges
We want you to love what you ordered. If something isn't right, you can request a return or exchange within [14–30] days of delivery.
- Items must be unworn, unwashed, and in their original condition.
- To start a return or exchange, contact us at [email protected] with your order number.
- [State who covers return shipping — e.g. “Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.”]
- Refunds are issued to your original payment method once we've received and inspected the returned item.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or isn't what you ordered, email us at [email protected] within [7] days of delivery with a photo of the issue, and we'll make it right with a replacement or refund — no return shipping cost to you.
Final sale items
[List any non-returnable items here, e.g. sale items, custom or personalized orders — or remove this section if everything is eligible for return.]
Questions?
Reach out any time at [email protected] — we're happy to help.